Refunds & Returns

   

Refunds and Returns

Refunds Policy

Under most normal situations we do offer refunds, However, if there are extenuating reasons for further consideration and these are found to be acceptable then there is a minimum 10% restocking fee for all such refunds.

Please note: If approved, Refunds are only available for orders that have not been shipped, delivered or picked up. Once orders are shipped, delivered or picked up, there are no refunds.  This is also the case on tickets that have been scanned and copies sent/emailed to the purchaser. This is to allow the purchased or person they were purchased for to enter the specific individual ticket information into an app*. or similar option. This being done to allow them to book times for shows, rides etc. for users of the purchased tickets.

*An application is a software program  that is designed to perform a specific function directly for the user or, in some cases, for another application program.

 

 
 

 

 

Returns Policy

Unfortunately, once a ticket has been shipped, delivered, or in some circumstances scanned and copies sent to purchaser or person at their request, we are unable to take back said tickets. The main reason is that we have no way of knowing if a ticket or tickets have been used in full or in part. 

In the case of scanned tickets being sent to purchasers in advance of arrival, to facilitate the individual ticket information being added to an app*. or similar, we are unable to take them back as they would have been registered into the afore said app. and therefore a new user will not be able to set them up as they will show as belonging to another previous user.

*An application is a software program  that is designed to perform a specific function directly for the user or, in some cases, for another application program.

 

 



 

 

 

 

 

 

 

 

 

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